Diamond Image Detailing

Troy Mac 2 months ago

I want to share some feedback regarding my recent experiences with Diamond Image Detailing. I have dropped my vehicle off at Nathan's shop on two occasions, and I have absolutely no complaints. The detailing was on point each time. Thank you for your professionalism, excellent communication, and high-quality work. I would highly recommend Diamond Image Detailing service to anyone.

K Edited 9 months ago

I was searching for a company yesterday to detail my boyfriend’s car on short notice so I could surprise him after a trip. They couldn’t get me in that day but said they would make time today. I didn’t take very good pictures of the before but you can see the after is great. I am floored by how amazing they did. It’s very clear that they take a LOT of pride in their business, and they put their all into their work. I was met with kindness and great communication during the process and was surprised at how far they go to ensure that you walk away happy. I’ve had my personal car detailed before by other places in the past, and I’ve never been so impressed. I am so very thankful for the awesome job they did and I will definitely be a repeat customer along with passing their name on to others. The car looked brand new and they had very good pricing in my option.

Lance Hill 11 months ago

I am extremely happy with the service I received. They were extremely professional and my truck looks like I just drove it off the lot. I will definitely be returning.

Coily Cat Edited a year ago

What I paid for vs. what I received: Paid for full exterior detail → Was forgotten until I arrived and done last-minute Paid for engine bay wipe-down → Only addressed after I pointed it out at pickup Paid for interior deep cleaning → Still had visible dirt I wiped off myself Paid for carpet removal, drying, and reinstall → Carpet was still damp at pickup, no clear signs of professional drying Expected the vehicle to be properly reassembled → USB ports and seat warmer were left unplugged, had to return the next day Expected peace of mind for a $1,000 service → Left with doubts, extra cleanup, and inconvenience Response: I was never told my car needed to stay overnight. I was called and told it was “ready,” and only found out the carpet was still damp when I arrived, pulled off the carpet covers and felt it myself. I was told later on after leaving a review the rain prevented proper drying, but a detail shop should have drying equipment — not rely solely on the sun. If I was called and told the carpets were still damp and recommended to extend pick up for a few days I would have agreed, instead I took a cab there to find out for myself they were still damp and was told it was

Cory Jackson a year ago

I super highly recommend this amazing company! When I returned to my vehicle it was as if it was brand new fresh out of the factory. They did a full ceramic job on my truck and even detailed my interior as well. This also was my first time using this company. Outstanding customer service and very good at what they do. Thanks Clayton and Diamond Image!